Schedule Facility Tour

You discovered our elder care services either online or through a referral, and now you’re interested in learning more and visiting our facility. This is the proper procedure, and you’re warmly invited to do so. Please give us a call to schedule an appointment before visiting our facilities.

Our relationship begins with a face-to-face meeting involving you, the primary caregiver, and anyone else involved in the elderly person’s care for whom admission is being sought. Through this meeting, we will gain insight into the patient and their clinical condition. Bringing along pertinent medical records is advisable as it aids us in gaining a deeper understanding of the clinical conditions and current medications.

In this meeting, you’ll have the opportunity to assess our expertise, knowledge, dedication, protocols, and pricing. Additionally, you’ll be able to tour our facility, observe how patients are cared for, interact with them, and evaluate our hygiene standards. This provides insight into our operational procedures.

Request On-Site Visit

There are numerous reasons why people request an “on-site visit” from us. Generally, elderly individuals prefer to “Age in Place,” and many are hesitant to transition to a care facility even when staying at home is no longer feasible. Immediate relatives often express frustration, stating, “We can’t convince Dad, and he’s not listening.” However, the intervention of a professional speaking directly to the elderly person can often make a significant difference. Transitioning to the care facility becomes easier when the individual has already become familiar with us.

Additionally, we can conduct an assessment of his condition and needs, aiding in the development of a care plan before his transition to our facility. This applies to individuals seeking admission. Conversely, those who choose to “age in place” also can seek professional advice from us. In such cases, as social gerontology practitioners, we can offer valuable guidance. Our suggestions play a crucial role in ensuring appropriate care for the elderly, especially since the family may be unfamiliar with many aspects of long-term caregiving. Professional charges apply.

Request Counselling

In traditional societies, providing care to those in need was a fundamental family responsibility. You assumed this duty as a filial obligation, taking on the role of primary caregiver. Now, you’ve come to realise the emotional and physical toll of this task. Midway through, you’re experiencing compassion fatigue and feeling unsure about how to proceed.

With over two decades of experience in the caregiving industry, advantAGE seniors comprehends the intensity of caregiving and recognises it as one of the most demanding roles. We understand that caregivers may need support and guidance to ensure that their caregiving journey is fulfilling. The concept is simple: “you don’t have to face this alone.

Caregiver counselling offers caregivers a secure space to consult with our social gerontology practitioner. The goal is to alleviate the emotional strain, anxiety, and isolation often experienced while caring for a loved one. As a newcomer to caregiving, facing complex medical conditions may leave you feeling uncertain about how to manage. Remember, we’re just a phone call away for support.

Request Assessment & Care Plan

Our first goal as Social Gerontology Practitioners is to get to know our client. We understand that we need to develop and earn your parent’s (client) trust. During our first meeting, we conduct an assessment, which typically takes about ninety minutes. During the assessment we will:

Outline the medical history leading up to the current situation.

Document all medications – purpose, dosage, and frequency.

Review physicians and all medical professionals and their specific roles.

Assess physical and cognitive status.

Assess home safety and socialisation status.

Paint a succinct picture of the current situation so that we can provide you with an action plan.

The learning, bonding, and trust building that takes place during the assessment process will allow us to most effectively serve as your advocate. Within a couple days after the assessment, the primary caregiver will receive a formal document, typically three to five pages, which summarises our findings. More importantly, it will contain a list of our recommendations and our action plan to optimise care. This Care Plan is the “road map” that starts us on the journey together — keeping your parent as healthy and independent as possible.